How do I book my member visits?
From your account at book.peakpolish.ca. You get one visit per billing period and can pick any open day inside it. The visit is already paid for, so there’s nothing to pay when you book it.
What do I pay when I join?
On pay as you go, you pay for your first detail and your next visit by card when you join, then each visit is charged automatically on your schedule. If you pay yearly, you pay for your first detail plus the year’s visits upfront.
Can I cancel my membership?
Yes, any time from your account, and you won’t be charged again. Any visit you’ve already paid for is still yours to book.
Can I change my plan?
Yes. You can switch plans from your account and the new price starts from your next visit. The first-visit discount isn’t applied again.
What if I need to reschedule?
Rescheduling is free up to 24 hours before your visit. With less notice we’ll always try to move you to another day for free. If you cancel outright, a $25 late-cancellation fee may apply, and we waive it for your first late cancellation and for emergencies.
What happens in winter or bad weather?
Complete Membership visits are interior only in winter, depending on the weather that day. If the weather makes it unsafe or would ruin the result, we reschedule at no cost and reach out to you first.
Do bigger vehicles cost more?
Each plan has its own price for coupes and sedans, SUVs, and trucks, minivans and 3-row vehicles. Choose your vehicle in the plans above, or when you book, and you’ll see your exact price per visit, with nothing added on top.
What do you need at my place?
A power outlet within 50 feet of the car for interior work, and a water spigot within 100 feet for exterior work. Many condos have a car wash bay or a dedicated area, so check with your concierge.
What if I’m not happy with a visit?
Tell us within 24 hours with a photo and we’ll come back and fix it, free.