Privacy Policy
Last Updated: October 8, 2026
1. Who We Are
Peak Polish Mobile Detailing (“Peak Polish,” “we,” “us,” or “our”) provides professional mobile car detailing services throughout Toronto and the Greater Toronto Area (GTA), Ontario, Canada.
Our website is https://peakpolish.ca.
We respect your privacy and are committed to handling your personal information responsibly, transparently, and securely.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your information. It applies to our website, online booking platform, customer accounts, and communications with our business.
2. Information We Collect
We collect only the personal information reasonably necessary to provide our services, operate our business, and maintain a reliable customer experience.
Depending on how you interact with us, this may include:
Contact Information
Full name
Email address
Phone number
Service address or appointment location
Information you voluntarily provide when contacting us
Booking and Vehicle Information
Vehicle make, model, year, and type
Vehicle condition and detailing requirements
Services selected and appointment preferences
Booking history, service notes, and appointment status
Photos voluntarily submitted for quotes or service assessments
Account Information
If you create a customer account, we collect information necessary to identify your account, provide secure access, and manage your bookings.
Technical Information
Our website and booking platform may automatically process certain technical information, such as IP addresses, browser details, device information, and essential cookies, for security, functionality, and performance.
We do not request sensitive personal information unless it is necessary for a specific service or legal requirement.
3. Google Sign-In and Customer Accounts
Customers may choose to sign in using Google or another available sign-in method.
When you use Google Sign-In, we request only basic account information needed for authentication, which may include:
Your name
Your email address
Your Google account identifier
Your profile picture, if available
This information is used exclusively to verify your identity, create or access your customer account, and connect your bookings to that account.
We do not access your Gmail messages, Google Drive files, contacts, or other private Google account content. We never receive your Google password.
Customer authentication is managed through Supabase, our authentication and database service provider.
We do not sell Google account information, use it for third-party advertising, or share it with unrelated third parties for marketing purposes.
4. How We Use Your Information
We use customer information for legitimate business purposes, including:
Scheduling, confirming, and completing detailing appointments
Preparing quotes and responding to service inquiries
Communicating appointment confirmations, reminders, and updates
Managing customer accounts and service history
Processing payments and issuing receipts
Providing customer support and resolving service concerns
Maintaining the security and reliability of our systems
Meeting applicable legal, accounting, and regulatory requirements
Where permitted by law, we may send customers service updates or promotional communications. Promotional electronic messages are subject to applicable consent requirements and include an option to unsubscribe.
We do not sell or rent your personal information to advertisers or data brokers.
5. Payment Processing Through Stripe
Peak Polish uses Stripe, a third-party payment processing provider, to facilitate secure online payments where offered.
When making a payment, Stripe may collect and process information such as:
Payment card details
Billing information
Transaction amounts
Payment authorization and verification information
Stripe processes payment information using its own security systems and privacy practices.
Peak Polish may receive and retain transaction information, such as payment amounts, payment status, receipts, and transaction identifiers, for customer support, bookkeeping, and recordkeeping.
We do not require customers to provide their payment card details through Google Sign-In.
For more information about Stripe’s privacy practices, visit https://stripe.com/privacy.
6. Cookies and Website Technologies
Our website and booking system may use cookies and similar technologies to:
Support secure login and account sessions
Maintain essential website and booking functionality
Remember relevant user preferences
Detect suspicious activity and protect our systems
Understand and improve website performance, where applicable
Some integrated third-party services may use cookies according to their own privacy policies.
You can manage cookies through your browser settings. Disabling certain essential cookies may affect login or booking features.
7. Website Hosting and Service Providers
To deliver our services efficiently, we use trusted third-party technology providers.
Our service providers include:
Hostinger: Hosting infrastructure for our primary website
WordPress and Elementor: Website content management and design
Vercel: Hosting our online booking application
Supabase: Secure customer authentication, account management, and booking-related data storage
Google: Optional Google account authentication
Stripe: Online payment processing
We provide service providers with access to personal information only to the extent reasonably necessary for their authorized functions.
Some providers may process information outside Canada. Where applicable, this information may be subject to the laws of the jurisdiction in which it is processed.
We do not authorize our service providers to sell customer information on our behalf.
8. Customer Communications
When you contact Peak Polish through our website, email, telephone, text message, or booking system, we may retain relevant communications to respond to inquiries, coordinate services, and maintain appropriate customer records.
Appointment confirmations, scheduling updates, and service-related notifications may be delivered using third-party communication providers.
We use contact information for service-related purposes and for marketing only where permitted under applicable law.
9. Photos and Submitted Content
Customers may voluntarily provide vehicle photographs or other information when requesting quotes, describing detailing requirements, or communicating with our team.
We use this information to evaluate service needs, provide accurate estimates, and complete requested work.
We do not publicly share customer-submitted photographs containing identifiable personal information without an appropriate basis, such as consent or legal authorization.
10. Data Security
Protecting customer information is important to us.
We take reasonable technical, administrative, and organizational measures to reduce the risk of unauthorized access, loss, misuse, or disclosure of personal information.
These measures may include encrypted connections, secure authentication services, and restricted administrative access.
Although we work to protect the information entrusted to us, no online service can guarantee absolute security.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, and comply with legal obligations.
For example, certain booking and transaction records may need to be retained for accounting and tax purposes.
When personal information is no longer required, we take reasonable steps to securely delete or anonymize it.
12. Your Privacy Rights and Choices
We believe customers should have meaningful control over their personal information.
Subject to applicable privacy laws and legitimate retention requirements, you may request to:
Access the personal information we hold about you
Correct inaccurate or outdated information
Withdraw consent for certain uses of personal information
Request deletion of eligible personal information or your customer account
Ask questions about how your information is collected, used, or disclosed
To submit a privacy-related request, email contact@peakpolish.ca.
We may request reasonable verification of your identity before fulfilling certain requests to protect your information.
We will review and respond to privacy requests in accordance with applicable law.
13. External Links and Services
Our website may contain links to third-party websites, social media platforms, maps, payment pages, or embedded content.
These services may have their own privacy policies and data collection practices.
We encourage customers to review the privacy notices of third-party websites they choose to visit.
14. Children’s Privacy
Our website and booking platform are intended for individuals arranging automotive detailing services.
We do not knowingly collect personal information from children for independent customer accounts without appropriate authorization.
If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the situation.
15. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, operational practices, or applicable legal requirements.
The latest version will always be available on our website, with the date of the most recent update displayed above.
16. Contact Us
If you have any questions about this Privacy Policy, how we handle your information, or would like to exercise your privacy rights, please contact us.
Peak Polish Mobile Detailing
Website: https://peakpolish.ca
Email: contact@peakpolish.ca
Service Area: Toronto and the Greater Toronto Area, Ontario, Canada
We take privacy-related questions and concerns seriously and aim to address them promptly and respectfully.
Questions about this policy? Contact us. You can also return to the Peak Polish homepage.